Optical Center | Kaiser Permanente Daly City Medical Offices
395 Hickey Blvd #501,
Daly City, CA

This place is horrible. Worst optometry experience I've ever had. First you make an appointment to get the eye exam then instead of just helping you pick out glasses you have to make ANOTHER appointment and come back ANOTHER time to get contacts fitted and to get glasses. If that's not already enough time wasted for you when you go in to get the fitting and glasses they'll tell you that YOU set up the wrong appointment. No I asked you guys to set up an appointment for me to get glasses and contacts after I had my eye exam I didn't set up anything except the exam at all, the people at KAISER DID. Absolute waste. Then they'll just keep blaming you and saying they can't help you and to just set up another appointment and come back again. People have lives. This is the biggest joke of an operation. Do not come here. Go get glasses at Costco, or anywhere else. You can get an exam and glasses/contacts all at once. What a freaking joke. As if your life isn't busy enough just spending 3 days to get a prescription and some glasses is genuinely upsetting. DO NOT COME HERE!!! anywhere else... Literally ANYWHERE else is better.

Worse kaiser department. They always cancel your appointment and make you figure it out your self.

Very rude receptionist at Daly City. She is not concerned in helping people with their vision at all as far as I can tell.