Optical Dispensary
3713 Franklin Ave,
Waco, TX

Felt rushed through the eye exam itself and through me trying to find glasses, he was going to fast and not giving me enough time to see which one seemed more clear to me, because he would go to fast so I didn’t have a chance to even try to fully see the screen to make sure I could see good. I feel like I’m going to get the wrong prescription for my glasses will not be coming back here. The girls who help with the glasses need to be more friendly and no make it seem like it’s a bother for them to be helping you. Also the doctor didn’t even tell me his name so I couldn’t tell you who I seen. 0/5

Believe the reviews. This office is severely lacking customer service skills. You'll get better service at Walmart optical down the road so that is where I will be going in the future.

I've been going to Optical since my kids were babies they're grown now. It's always been Ms.Vero & Ms. Priscilla who've always gon above and beyond. Now Ms. Leslie does a great job and if it wasn't for them I would've probably been changed places. Some of the employees are just rude and do not care about the customers. But then again they're young and still have a lot to learn in life. I thank God for the few people y'all still have there. Some of them need to be trained again. Either way I've been there 3 times about the same issue hopefully today since Ms. Priscilla is back it gets resolved. If it wasn't for her and Leslie it definitely be no stars on my rating. I do miss Vero though.