Optical Reflections
,
Brownsville, TX

**BEWARE** If you have vision insurance check what it covers. Optical Reflections was wanting to charge me for my lenses when my insurance covers them 100%. They didn't even want to contact the insurance company to confirm what I was telling them. I went to America's Best and the polycarbonate lenses were in fact covered 100% by my insurance all she did was check through their system. Imagine how many times Optical Reflections has done this to their patients and shame on them if they're double dipping.

Dr Rios has been my doctor for many years. I have visited both Brownsville amd Harlingen locations. Good staff. Nice enviornment. Highly recommended.

Dr. Ríos is the best. He has been treating my mom for years and he's very accurate with his diagnoses. Totally recommend this place

Have been going to Dr. Rios for years. Always have a good experience with his care. I recommend this Optical Reflections.

I’ve been going to them since they were in the mall at Brownsville. Awesome staff and doctor. Always gets my prescription lenses quick!

Today I received the best customer service at Optical Reflections. After accidently breaking my glasses, I had to get a replacement asap. I had called around and was able to receive an appointment for the following day. Once there, I did not have a long wait, although there were some customers ahead of me. The optometrist, Dr Perez, was professional and very efficient. The optical assistant, Juan, told me that if I waited, the glasses could be ready the same day!! And to add to the excellent experience, Juan even fixed my broken glasses. This place is a gem!!! Being away from home, for an unspecified time due to a family emergency, is very very difficult. Finding a place like Optical Reflections just made my day. Thank you to all the staff for their outstanding professional services. It is so refreshing to find places like this. Amid the difficult days our family has experienced, thank you for making this a wonderful experience. God bless you and your families.

Optical Reflections- Brownsville, optometrist is friendly & thorough. Receptionist is friendly, Robert who helps select frames is super helpful, knowledgeable & helped me with selections & keeping track of costs. But BE AWARE….if you use your card…. 3.75% charge added on. I took cash.

The best out of every place I researched, and I researched them all! They were the only place that turned out to have everything I was looking for..answered the call, could get an eye appointment quickly, full insurance coverage, some of the best prices on lenses,and frames, (i compared all the ones that took the insurance)plenty of selection for frames, everyone was really nice.,they took their time getting everything that I wanted, the perfect lens, great fit on glasses, extra checks on the perfect progressive lens for my eyes. I have no complaints. And I checked every place in town and I mean literally. I hope all the effort I put in can help someone else.

The best out of every place I researched, and I researched them all! They were the only place that turned out to have everything I was looking for..answered the call, could get an eye appointment quickly, full insurance coverage, some of the best prices on lenses,and frames, (i compared all the ones that took the insurance)plenty of selection for frames, everyone was really nice.,they took their time getting everything that I wanted, the perfect lens, great fit on glasses, extra checks on the perfect progressive lens for my eyes. I have no complaints. And I checked every place in town and I mean literally. I hope all the effort I put in can help someone else.

Making an Appt 2 weeks before and getting there too be told the insurance they have on file is inactive and telling them why not tell us before getting there wasting our time on going. We do have an insurance but there out of network. Please make sure you all ask if you all are good too go before getting there very unprofessional, with no care in the world.

They need get better at cleaning and hygiene in this location. Smells weird, we are talking about a doctor office. Second; they do not confirm the appointment the day before through text or call. And last but not least: I waited for my appointment for 30 minutes and nobody came to help. Respectfully I let them know that I am leaving since my appointment was 40 minutes ago

Terrible Optical, staff is never out on the sales floor and when they do decide to grace you with their presence, they are rude. They act like they are doing you a favor by selling you the glasses. This is the second time we have gone to try and get a specific frame and it is like pulling teeth. Save yourself the trouble and find another optical.