Dr. Firmin is the best eye doctor I’ve ever come across. Not only is she thorough, knowledgeable and smart, she’s also funny and very down to earth too! That’s a hard package to find :) she helped me figure out what was happening to my toddler’s eyes too and fixed the problem. I am so happy I found her and I couldn’t recommend her more highly.

Dr. Firmin is a great doctor. She is very knowledgeable and efficient and thorough. She is very down-to-earth. She puts you at ease during your visit. I am comfortable and very confident to having her as my doctor.

I visited recently for my first eye exam in years. Masks required upon entry but no mention of vax requirements. The staff were kind and seemed to have a strong camaraderie between them. Dr. Firmin made me feel very comfortable as she examined my eyes and explained every part of the exam. Before my appointment, I was concerned about how insurance would be involved in helping me get my new glasses, but the staff showed me which glasses would be covered by insurance. The lobby also smelled pleasant like expensive perfume and gave the store a cute boutique kind of feel. I was able to pick up my glasses two weeks after my exam which was a lot quicker than I expected. My only critique is that my appointment was for 11am, but I didn't get sent back to see Dr. Firmin until after 11:30am. I chose the earliest appointment available to me to avoid having to wait so long, but that was pointless. I just had to sit in the lobby and wait for someone to speak to me. No mention of why my appointment was delayed. Luckily, I didn't have anything else to do that day. Overall, I enjoyed visting Optima Vision Center and will be choosing them for my next eye exam.