Optix Eyecare & Gallery
5330 E Mockingbird Ln #130,
Dallas, TX

Went in for a routine eye exam. Great doctor, great staff. No transparency on pricing. Would have liked to talk over my options before getting a bill of almost $400 at the end of the visit (with insurance and an order of contact lenses). 2 of the tests were not covered by insurance at all, and they did not let me know beforehand. Probably will not be going back.

Overall the staff was kind and my experience with my optometrist was more than wonderful. Overall despite the wonderful facility and the optometry service, I felt very overwhelmed with the cost and did not feel it was fair that there was no transparency prior. For example, retinal imaging etc. I would ask as many questions before and browse around for alternative clinics for pricing. The staff did work with me after my appointment to help find me a good deal on my contacts to help offset some costs!

I love this eye care center. All of their staff is super friendly. After making an appointment, there was little to no wait time. I want to give a special shout-out to Courtney, she is the best!! I didn’t know what style or brand of glasses I wanted, and I felt like she really took the time to figure out what I would like. I went with a pair of Tom Fords that are my all time favorite glasses. If you come here, try to see Courtney, she’s so sincere and I really appreciate her recommendations.