I am not one to complain b/c the staff is amazing but I have been coming here for YEARSSS. Never have I ever heard my mother complain about her experience expect this time. My mother went to her appointment and waited 40 minutes in the waiting room, she was understanding that sometimes offices do get busy, but she was able to hear the doctor having a conversation with another patient about off topic subjects that had nothing to do with eye vision while her and other patients waited in the waiting room. My mother has never been one to complain about this office, but it was not a good experience for her today since she was going to the office with a concern for her eyes. Hope this will not happen again.

Service and friendliness at this place has really gone down hill. Long wait times off up to an hour or more even with appointment. None of the nurses are smiling or friendly they act like its a chore to take care of you. I will definitely not go back there ever again. There are places that are cleaner, friendlier and more affordable in South Pasadena.

I never really give reviews but I felt this one was a must. Everyone in here is super friendly and accommodating. They make you feel welcomed and try to help you in their best capacity. Not to mention their prices are low and they hooked me up with an extra discount. 10/10