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Optometry | Kaiser Permanente photo
Optometry | Kaiser Permanente
9449 Imperial Hwy., Downey, CA 90242, United States of America
+1 562-657-3184
https://www.kp2020.org/noca
Thursday
7 am to 5 pm
Friday
7 am to 5 pm
Saturday
Closed
Sunday
Closed
Monday
7 am to 5 pm
Tuesday
7 am to 5 pm
Wednesday
7 am to 6:30 pm
JoAnn Mendoza Avatar

JoAnn Mendoza

5 months ago
I had gone here earlier today just to have my glasses tighten and whoever helped me the 1st time when she was tightening them she broke them. She then tells me i’m Going to have to get new ones will have to make an appointment to have my eyes examined to get a new prescription. There was nothing wrong w/mine I only took them there because I didn’t want to strip it while tightening it then she over tightened them and broke them never offered to do anything else for me. I was pretty upset after leaving there came home and thought about it I paid a lot of money for them so I went back hoping they could just put my lens in a new frame the new person who helped 2nd time think her name was Alicia not for sure it’s probably in my file if that was her name. She was so sweet, caring and very helpful spent a lot of time w/me and got another frame from another pair of glasses that had broke there and put it on my one side that broke plus put 2 new nose pads for me. Very good customer service I left there a happy and pleased customer. Thank You Alicia if that was your name sure hope is in the system. I even filled out a comment paper and put in box w/her name on it from her name tag. Thanks Again, JoAnn Mendoza
Qui Denise Avatar

Qui Denise

5 months ago
Called to see if they had an optometrist there so I can get my daughter’s glasses fix...the young lady I spoke to told they did. So I drove out there just for them to tell me they didn’t have one. And I made it very clear on the phone that was trying to get glasses fixed. Not cool
Ed Garcia Avatar

Ed Garcia

5 months ago
Friendly people, but that is all they are PEOPLE not doctors, my skin is dry and leathery yet nothing has been found to cure it, I have had tuberculosis in the past and everyone i have come across starts coughing or wheezing around me yet I feel fine and the so called doctors here say my lungs are ok and there is nothing wrong with me, why i still have insurance with these people I don't know ... ok said my piece I'm ganna go cry in the closet now 😭