Palo Alto Eye Group
1805 El Camino Real,
Palo Alto, CA

The front desk has some of the the most unprofessional people I have seen. The doctors are ok, but you are way better off by going to a clinic with better customer service. They failed to submit my claims and ended up billing me a crazy amount. When I called them and explained the situation, they rejected any responsibility. The office is supposed to open at 8:30, and when I call at 8:45, it says that they are still close and “please call back during the business hours”.

I’ve been holding off on this review; but because of continued issues and no resolutions, it’s best to just submit it. … More

I have been going to the Palo Alto Eye Group for years. Dr. Robert Kule is very competent, and has excellent “Chair-Side manners”. The office staff on the other hand keeps dropping the ball. I called to confirm my appointment which had a … More