Parker Optical
10841 S Crossroads Dr UNIT 9,
Parker, CO

Parker Optical and Dr. Callahan were great. The appointment went smoothly and Dr. Callahan was very thorough and knowledgeable. I learned so much during this appointment because they took the time to explain and educate. Great experience all the way around.

Never has I ever had such poor customer service. Had an appointment in July of 2022 and just got hit with a bill last week. I have health insurance and they took my information at my appointment but apparently just never processed it till now. The whole time I was under the impression that this had been handled and paid by my insurance. I was wrong. They never called me to let me know that there was a problem with billing or anything. NO CONTACT from them AT ALL! Just blindsided. Even after talking to them on the phone, no help, no reasonable explanation. I got all kinds of different stories. I got told that they were not in network (I mean that's the first thing I ask when I make an appointment), then I got another story telling me that they are in network.... What's the deal?

If I could give them more stars I absolutely would. But 5 is the best. Parker Optical is the place to go for glasses or contacts. They're amazing people who do phenomenal work! My frames broke a short bit after I got them. Parker Optical helped me out by getting me into new frames and got me new lenses for almost nothing. They are just fantastic!