I received a call on Tues stating my frames were available for pick up. I arrived on Wednesday to pick up my frames and they could not be located. The employee appeared extremely frazzled and unorganized. She did not provide any reassurance … More

Dr. Spencer is my eye doctor and while an annual eye exam can be a lengthy process, it's necessary and worth it. Yesterday I arrived for my annual eye exam and was seen by Dr. Harris instead. I was startled because I thought I was seeing Dr. Spencer but agreed to go ahead and try out Dr. Harris. I did not have to wait very long at all, in fact my entire appointment was the amount of time I usually wait just to see Dr. Spencer. I think Dr. Harris did a good job and probably got my prescription right which is something I generally have trouble with unless Dr. Spencer checks it. Apparently I don't know how to choose between 1 and 2, 2 and 3, 3 and 4 correctly. :D But what did upset me was the change in optician. The previous optician guy was phenomenal. I usually have very thick glasses that are heavy and uncomfortable. The frames get slightly out of adjustment and then I can't see through the progressive lenses, etc. A pain. The previous optician fixed all that. He found me amazing frames that weigh nothing and my lenses are super thin and lightweight. Best pair of glasses I've ever had. But he's not there anymore. Instead the new optician was extremely uncaring and unfriendly. She stopped carrying the amazing frames that I like, and wanted me to sign some kind of waiver form if they attempted to put my new prescription into my old frames so I could stay in them. I got so upset I left without getting my new glasses which I need because my prescription changed and I can't see very well. Fortunately I found another optical shop that carries my preferred frames and takes my insurance so while I will still come in to see Dr. Spencer and/or Dr. Harris, I will not be buying my glasses there anymore.

Excellent ophthalmologist with exceptional expertise in cataract surgery, Lasik, glaucoma surgery, clinical research trials and inventing new practice methods clinically and surgically, You can’t go wrong with him. Teaching students and residents as well as volunteering to help underserved and indigent communities. He’s great! Go see for yourself!