I’ve been coming here since I was a baby and I used to love the service because they knew what they were doing. Ever since 4 years ago the service has gotten so bad they never answer the phone when you’re trying to reach them. The nurses are so rude and not friendly at all I felt so uncomfortable at my last visit. The only reason I kept going back was because they are the only ones that would make my prescription because of how high it is but that is the last time I ever visit this clinic. They over book their patients and don’t prioritize them. They also never placed my eye contacts order and I kept calling asking if my contacts were ready and nobody would answer I left various voicemails and till 7 weeks later they notified me that the contacts order wasn’t never placed because of a payment issue how did they not tell me this sooner ? The only reason I was told this was because I kept calling every 15 minutes to try and get a hold of someone to see what was going on. As of right now I’m trying to contact them to order my yearly supply of contacts and they do not answer been calling for days. I highly do not recommend this clinic.

I read the poor reviews with trepidation! However when I arrived, parking was poor but found a spot, and the waiting room was completely full! Looks like the waiting room serves several doctors, I was seen in about 15 minutes and I was out after an hourish. Dr. Urrea was calm, collected, cool, and gave his full attention. He told me things and I felt much relieved! IMHO he needs a better location with more parking and fewer Doctor partners, the issues I saw there were not directly related to him. I'm happy to come back for my next appointment! I gave four stars so you would believe this is a real review.

Soledad has been an extremely positive medical experience for me. Dr. Urrea was my surgeon for Cateract surgery. My results have been excellent. All staff have been professional. I appreciate the appointment flexibility. I live in Marina Del Rey and require punctual appointments.