Natlee T

The most unprofessional eye Dr I’ve ever been to in my life. I wasn’t even comfortable to let him put the drops in my eyes. All the eye Dr. talked about was drinking and how he loves Long Island iced tea and having a drink for lunch. He just made me feel very uncomfortable I’ll never go back.

Jeremy

I thought maybe they would help me put lenses that popped out of my Pearl frames as a courtesy. No dice. Went in at 4pm the "optician" was already LOOONG gone, the three ladies in white lab coats (lol!) were doing nothing, and unable to do anything as simple as putting a lense back into a frame apparently. The millenial drone with the power of vocay fry croaked out a disclaimer along the lines of "all Pearl locations are independently owned and ...." but I was already leaving. Take note: This Pearl is just a franchise anyone can buy, not a mark of quality, not interested in repeat business, and not interested in customer satisfaction. This location sucks. End of story.

Katyanne Shoemaker

Sneaky tactics, terrible service. I recently moved to the area and needed a new eye Dr and to order contacts. My insurance company listed this place as "full service," and when I called, I confirmed that I could do my eye exam, contact fitting, and order contacts and my insurance was taken there. Well, halfway through the exam, the Dr told me he doesn't take my insurance for contact fittings (he said because it's not worth it for him), despite me paying more for a plan that includes fittings. Now I can't get a fitting without a new exam which my insurance won't pay for since it was charged here for the year. I thought, well, at least I have a $200 allowance for glasses, maybe I can use that this year. Pearle vision frames start at $200, and then the lenses would be an additional $200 or so for basic single correction. No thanks. A side note, the Dr was pretty wacky. He made me a little uncomfortable a few times with the topics he decided to bring up as casual conversation. I could have looked past it had I gotten good service, but just something to be aware of.