Pearle Vision
,
Hoover, AL

I'd give no stars if I could..first I leave thinking they put in my order for 6 month supply of contacts.2nd it takes them a month to get back to me only to tell me it never went threw. 3rd when I try again to get them to order the 6month supply over the phone they call me back 2 weeks latter to tell me my one contact ID waiting for me...I'd rather go to Walmart and pay full price

ask if which tests are included with your insurance, some tests are not necessary and are the same . you will not if you dont ask before . and you will have a bigger bill than expected. get an explaination or print out your insurance covers. we had a bigger bill for some tests that were not needed.

I had an appointment for an eye exam on June 6th of this year. Wanted to order contact lenses and was told that it was a special order and It would take two weeks to a month. No communication had to keep reaching out for info on my prescription. Now I have been told that it is out of stock when last time I was told it was specially ordered and had to be made because of my vision issues. Now have been told that there's no time frame as to when I will get my contacts. I could have gone somewhere else and have the ability to see better. Oh and when I asked for the prescription they would not give it to me even though I've already paid for it.