Pearle Vision
2795 Pearl St #100,
Boulder, CO

I contacted the store manager to sort out a situation with a review below RE a pair of glasses of inferior quality to what I had explained very clearly I needed (in person and even in an email that was not answered, BTW). He told me he would sort it out and get back to me. Months later, I am still waiting for the call back, thinking now it was never his intention to sort out anything. So, I paid over $400 for a pair of glasses that was not what I ordered, and that needless to say is not useful. Mostly really disappointed in what I considered such a good business that I returned to it and gave them my full trust; considering some formal complaint with CPD...

This location has its issues although the staff is friendly. Took forever to get my glasses, but they were not according to my Pearle Vision doctor prescription. To get them remade took even longer! no offer of compensation for the mistakes & delays (discount on lens protection? or 20% off next purchase? perhaps).

No eye doctor on site. They send images to someone remote. No one let me know until i drove over an hour for my appt. As a physician I find this appalling. When I suggested to the tech that he should wear a mask bc he works close-up with college students he got huffy and stated “there is no mask mandate.” PATHETIC