Pearle Vision
3506 N 147th St #104,
Omaha, NE

An outstanding experience through and through. Everyone was incredibly friendly, helpful, and super informative. A huge thanks to Taylor for being amazingly patient while I went through their entire stock of frames (almost!). This Pearl Vision really did a great job. Ten out of ten stars!

The office staff has horrible communication skill. They do not take eye concerns seriously. My son had a yearly routine eye exam and he wears contact. Informed the ladies he was down to his last month of contacts. Was informed that it would be a 7-10 business days turnaround to receive contacts. I never received a phone call stating that the contacts were going to be late coming in. I had to call them and follow up. While speaking with the associate she said he was given trial contacts, I kindly informed her she was mistaken. She then retracted her statement and said oh that's probably why the shelf is empty. She said she would follow up with other stores to see if they had any again no word ba from her. I followed up the next day and was told a shipment label had been generated. Followed up again was told oh yes the lady you spoke with yesterday said we don't have any trial contacts. I said there was a label generated I need to know if there has been any movement. She checked and said oh yes Friday they should be here and we will call you. No I'll call you like I have been doing because it seems no one around there knows how to communicate. I will never do business with them again!!! F across the board especially in communication. Nikki (store manager) and Taylor, the customer service representatives.

Staff was so easy to work with and much easier to deal with than Oakley on its own. Sunglass lenses are awesome! Going back and getting new regular glasses replaced tomorrow! Thank you so much Rebecca!!