Pearle Vision
,
West Chester Township, OH

Isurance fraud... over charging for covered services then billing insurance too!!! WATCH OUT!! I took my kids for check up on vision, and was VERY clear that we had a years worth of contacts all ready and didnt need any... they did a contact fitting anyway and tacked on fitting fees of $130 for something we didnt need and specifically asked them to NOT do. For years theyve slipped in extra charges like this without explaining first. They are clearly more interested in $130 than in having character or ethics. We wont be back. Update... i confirmed with my insurance that there are no "copays" and that the contact fittings are cover!.. Dr. Mozak actually charged me for my childrens fittings and a bogus copay then collected from my insurance! Can you say INSURANCE FRAUD!!!

Worst customer service I have ever dealt with. Went in for an eye exam and contact fitting. The amount due was different (more) than my co-pay and gave several excuses as to why it was different. My son had an eye exam/contact fitting the month before and was charged the co-pay amount. When I brought this to their attention I was told they under charged him and I would need to pay the difference. Will not be returning!

Karmin at the voice of America location in West Chester Ohio is amazing! She is so kind and takes her time with you. Pearle Vision please reward her. She goes above and beyond for the company!