carmen vitale

Cant fax a simple rx to another eye Dr. I called on Thursday 11/9/2023 Told me it was done that day. I go to my other eye Dr in the morning and they said they didnt have even though pearle said they faxed it over the day before i had to call pearle again and give them all my information again then asked for the fax number of the other eye dr again. they sent the rx it was not ledegable had to call a third time person at pearle gave an attitude and sent it again. I will never go back. Terrible customer service and over priced. Follow up to my review Fyi Went to Pearle vision in Twinsburg last month to get my eyes examined i was having trouble seeing and severe dry eyes with discharge at night. DR tells me that there are eye drops but insurance doesn’t cover them says my eyes are fine had issue with getting my rx to have it filled elseward. Receptionist at Pearle gave me attitude tried to get back in to see the Dr they kept saying she is all booked. So i follow up with Americas best since they did my glasses Dr examines my eyes and says i have a severe bacterial infection in my left eye that is starting to eat away at my cornea gave me prescription eye drops which the insurance does cover the cost and tells me that my contact lens rx has had a big change. And i need different contacts. This is insane stay away from Pearle vision in Twinsburg that could have damaged my eyesight I would not ever let that (Dr) ford touch my eyes ever agsin she needs to loose her license she is an awful Dr.

Nakia Levett

I took my 12 year old daughter in for an eye exam and a new pair of glasses. From start to finish, the service was excellent! The eye exam was thorough and comprehensive. The optometrist made sure to explain each step in the process and made my daughter feel comfortable. We were impressed by the technology and the state of the art equipment used during the exam. They even took care in helping my daughter choose frames that were flattering to her face. If you are in search of an optometrist who goes above and beyond, look no further than Pearle Vision Center of Twinsburg.

John Eperesi

I showed up without an appointment and with a prescription. The people did a great job and were thorough and very pleasant. They were also extremely nice to my children which goes a long way. Honestly the prices on their frames and lenses seemed kind of expensive to me Which left me a Higher copay than I had expected but in all they offered me a lot of options and did a great job