Pearle Vision
E112A, 654 Briarwood Cir,
Ann Arbor, MI

The manager Denise was spectacular!!! She was able to pull our records over from another location. She assisted in the selection of our frames & she did all this while multitasking. She helped a lady that walked in with a cracked in the coating in her lens while updating our records. She helped several people that called all while still attending to our needs. She never once got irritated or frustrated with my indecisiveness, while assisting other patients. She even thanked me for being patient while she explained how shipping works for contacts. I'm not the type to leave reviews, but I really wanted to showcase the level of friendliness & professionalism displayed at this store. Denise & her team are AWESOME!!! I will definitely be returning for all my eye care needs (glasses & contacts) as long as Denise is there.

I went into Pearle Vision after completing my exam elsewhere and shopping for glasses at multiple places where I had mostly terrible experiences. When we walked into the store, someone said hello to us and let us shop which I loved! There was no pressure, I was able to take my time and try on all the frames I liked. Then we left because we had to wait until the next day to make the purchase. I came back the following day and was greeted warmly and helped within a reasonable amount of time even though there were other customers in the store. The manager, Denise, took great care of us and was so polite and professional. We were grateful for the explanation of my benefits and the cost and the discount match she gave us as it was better than the discount my insurance gave me. Overall great experience and I will continue to come here just because Denise takes pride in her store and her job and she is genuinely kind and helpful .

Extremely friendly, helpful, and informative. All staff members were very patient and nice. Excellent selection of frames with very straightforward and transparent pricing. Dr. Juang is wonderful! She was able to detect a possible issue early on and was very good about explaining everything in an approachable way. So happy to have found a new go to optometrist. Thank you again!