Peninsula Eye Physicians and Surgeons
101 S San Mateo Dr #310,
San Mateo, CA

I've been going here for over 20 years. I'd rate the doctors a 5 and the overall experience a 2: The doctors are great. I have worked with Dr. Quon and Dr. MacDonald for many years and love working with them both. I'd rate the doctors a 5 star which is why I do keep coming back. The overall experience here is not great and I'd rate the experience a 2. My visits usually can take close to two hours for a regular exam as they space out the different components. And afternoon appointments can be worse when they're backed up. When I arrived for my last visit, the receptionist who checked me in told me upon arrival that they no longer take my insurance (even thought I was there 6 months prior and they accepted it). I asked why they didn't let me know before I arrived and she didn't know. She said the visit would be $280 and they'd try billing the insurance as a courtesy, but the tests are additional and she wasn't sure how much. So learning upon arrival for my appointment that it'll cost me possibly hundreds of dollars is not a great experience. I cancelled the additional tests and kept just the basic exam. I would have emailed the office manager directly with my feedback, but there's no way to contact the office other than by phone according to the website.

Dr. Donna Ortiz is a fantastic doctor! She is very knowledgeable, experienced and has a wonderful way to connect with her patients. We've been coming to see her for our child. She was very thorough and prescribed the treatment that has improved our child's condition significantly! We have seen several doctors before and were recommended to come see Dr. Ortiz and we are so grateful for her! Her support team was very good as well - from optometry techs to assistants. Thank you for all you do!

I'm a patient of Dr. Vinca and Dr. Huang at this office. Dr. Vinca is the most skilled surgeon and Ophthalmologist in the bay area hands down and Dr. Huang is the best optometrist that you could ever have. They are very knowledgeable, … More