I've been coming here for the past few years and love it! My most recent eye exam went great, and the staff (The doc, and Kristin, Helen, and Shirley) helped me pick out glasses that I love! They were hilarious, super friendly, and gave me an unbeatable deal!

Great experience! Thanks to Shirley, Helen, Kristin & Dr. Young. Found 2 frames that I loved. Conveniently located near Reading Terminal Market. I had been going to America's Best for the past 3 years, but my 2 frames were breaking, so I switched to Cohen's.

I have been going to cohen fashion optical on walnut street for the past few years. Kristen and Betty were always helpful. I referred my friends and family to also go there. First, my friend went there and ordered her glasses, when she went to receive them it was another pair of glasses which happens to be my order. Lets say This is a common mistake and happens, after few days she went back to pick up the correct order and guess what, the business moved to the new location on 1030 Arch street and didn’t even bother to inform the customers… i felt very embarrassed for recommending them. This week i booked appointment for my parents and gave all their insurance info over the phone to staff. Made sure its in network as well. (Its also mentioned in their website). Talked to Betty, Crystal and Ryan on different call days, for easy and smooth appointment for older people (my parents). After the eye exam, staff charge them 50$ copay although it supposed to be 10$. Also didnt communicate the fee before the exam but after. Upon calling they corrected the copay. I don’t know how the discrepancy can happen?Why all these errors? I think i need to find another place, feeling very disappointed.