Phoenix Eyecare Center
3063 Dauphin St,
Mobile, AL

Helpful staff doctor was knowledgeable and concerned about my issues. Would definitely recommend

I had a great experience. I was a first time patient as I just moved to the state been in glasses and contacts for 36years . The doctor was great. The appointment was awesome aand all

Paid cash in office on September 30, 2025. Order was lost in transit and we were never notified — only found out after repeatedly calling. Glasses were eventually picked up in store. Requested a refund for shipping due to the delay and inconvenience. As of January 21, 2026, no refund has been issued and no management has reached out. Will not be returning.

Most inept and useless optometry business in Mobile. The "Professionals" don't know how to fit frames correctly. Asking them questions is a waste of time because they can't answer. Would be better off buying glasses off the rack in Walmart.

Dr. Alan Franklin recommended Dr.Festa and she came as advertised. Very courteous and knowledgeable. Missy was also very helpful and very nice! The entire staff was Great!! RTR

I had an outstanding experience with Dr. Festa, Missy, and Katheryn. They were incredibly friendly, professional, and welcoming when I walked in. The staff went above and beyond to ensure I felt comfortable and well-informed throughout my …

Second year in a row that I ordered my daughters second pair and I guess noone put the order in so now I have to wait god knows how long to get her glasses! Staff is friendly but if you cant put a simple order in then the friendliness does nothing!

Pretty decent experience both times my little girl needed glasses, not too shabby selection for Medicaid frames, friendly staff. But you guys need a better online presence. If not your own website, then at least fill/update the …

Very skeptical after reading all of the negative reviews. But my experience was just fine. Very professional. All of the workers were pleasant and eager to help me. They were all so attentive to my needs and didn’t waste any time with my appointment. I was walked through step by step. A very pleasant experience.

Unfortunately this office has gone down hill since Dr. Jordan left. I had been going to Phoenix Optical for years on end prior to Dr. Jordan leaving. I lasted maybe a month there after he left, and immediately went just down the street and …

This place has not been the same since Dr. Jordan!!!!! The young receptionist name missy hung up in my face on two occasions but says she put me on hold but never tried to call me back. I have emailed and left voicemails for an appointment because I have been a pt here since a teenager but after how I was mistreated over the phone was very poorly . I hope no one else had to go through this nonsense!!!!

I have used this location many times. Doctor and staff are always friendly and helpful. My contacts arrived quickly. I would highly recommend.