Phoenix Ophthalmologists: Dr. Scott Baker, OD
,
Phoenix, AZ

This was an awful experience. I get there about 20 mins early to fill out paperwork, my apt was at 9:10, they finally call me back around 9:40. They do a small eye test at first, they leave me alone at around 10, I do not see the doctor until 10:40. They says “thanks for waiting” as if it’s a choice, I made it clear this visit was for contacts, they do write me a new prescription and tell me they do not have samples available and ask me if I want to order. Why would I order contacts that I have never tried?? So I got there at 8:50, left at around 11. They do not have cell service, wifi, or any magazines. I played doodle jump for about 2 hours. I would never recommend this place to anyone. Waste of time and money, and I wish I brought a book.

incredibly kind and compassionate

You have to give one star in order to leave a review. If not, I would leave a ZERO. They tell you to be here 15 minutes early for your appointment, for what? So you can sit longer. When I made the appointment, they didn’t tell me that they no longer sell glasses. Then I asked them to tighten my current glasses, and they could not do that either. I’ve been waiting for 58 minutes, if you include the 15 minutes that they told me to get here early. I will not come back here! HORRIBLE service!