Colin Carr-Hall

To start, this is NOT a fake positive review since it was brought up in a recent post. I've been coming here for years and get good service from all staff I've encountered including the Optometrist Dr. Brooks. Today that changed, I received stellar VIP service from the receptionist and the Optician Tech (Bryce). A lens came out of my frame and I knew all the super glue in the world was not going to fix it. I walked in this afternoon and let the receptionist know I was in a jam due to a company wide business meeting this Monday. She promised to have Bryce work me in, he was a bit jammed right after lunch but he did get to them pretty fast considering is other demands and fixed them right up. I will continue to come to this office even though it's a bit of a drive because of service like I received today.

M C

The eye doctor was not good at getting my prescription right. I have worn contacts and glasses for just over 40 years and never encountered an eye doctor that didn't know how to work with astigmatism and light sensitivity. She was also very curt and rude. I had to go back 3 times and still left with a mediocre prescription. I only changed eye doctors due to moving. The doctor was also very rude to her staff. The 2 staff members that were nice to me got in trouble for it. The rest of the staff were incredibly rude. One lady was doing aggressive collections in the lobby and talking very poorly about the customers and one of the other staff members continued with inappropriate comments about customers. It was the worst experience I have ever had at an eye doctor. P.S. There seems to be a lot of fake positive reviews on here.

Tammy Noriega

This is highly recommended by a friend I trust. I only read the online reviews after making an appointment. The scores are not ideal. I read it very carefully. Most of the reviews are about attitude, insurance, etc., and there is no negative about the doctor's profession. The appointment was made at 9:15 this morning. The following is our experience: 1. A clean and relaxed environment (not big as a whole) 2. The receptionist clearly and earnestly told my son how to fill out the form. . 3. There are two staff who serve the son at the same time (serious, responsible, friendly) 4. After receiving the inspection report, I transferred to the doctor Dr. Brooks. She is very sincere, professional and rigorous. After repeated inspections, I told him that my son was short-sighted. It's too deep and I can't do the original project. She recommends wearing contact lenses (convenient to play volleyball), and patiently teaches my son how to use it. 5. We went back to the receptionist and spent half an hour to teach our son how to use it. 6. Checkout at a reasonable price (about two hours in the whole process). We are very satisfied with the process from the service (comfortable), professional and sincere, recommending suitable products for guests (no sales) , as a long-term salesperson, I pay great attention to personal feelings, and this is a very satisfying experience.👍👍👍