Yanjing Meng

this office didn't take care of their patient. I brought my son visit that office four weeks ago, after doctor talk to me I ask a copy of prescription, then Dr. McPhillips sail why I need it, I said we need it for a pair of classes. He seems not happy but said ok. Then I waiting, waiting, waiting there for more than half hour for them to print only one page of prescription. Dr, wanted my so order a new lens the we did and paid immediately. two weeks ago I called the office wanted to know when will be ready to pick the new lens and they talk me may need one or two weeks more. then I called today, Marian on the front desk told me something happy the order was deleted I need wait more time. What kind of service they provided to their patient! They think my son need the new lens but don't follow up to deliver the lens to their patient. They are very rude from Dr. to staff. I hope I never went to this office but we paid big amount of money already. How should we do now? We still don't know how long we will be waiting ...

John F

Using PECA has been a great experience so far for me. From the moment I spoke with Joanne, who was the consummate professional, putting me in with Dr. McPhillips within 36 hours of my request. Entering the practice I was greeted by Kayla (kind, professional, considerate), who within moments of my arrival had me through the administrative process. Within mere moments, I was in my appointment with Dr. McPhillips. I appreciated Dr. McPhillips course of action to deal with my eye-care issue. As important, the Doctor listened attentively to my concerns, and provided easy answers. Up to this point, I'm pleased with PECA-Horsham, Dr. McPhillips and Joanne/Kayla!

Amy Wittmer

Physicians are good. The office staff give you a hard time if you ask for your script and tell them you're buying your glasses/contacts elsewhere. That's no fun to deal with. Took me a couple days to get it emailed to me. I know they probably make a commission, but it shouldn't be like that. You should be allowed to shop around without being hassled or, in my case, talked down to because I wanted to buy online. Edit to include for the business who claims I'm not a patient, Wittmer is my maiden name. Try Amy Wineland. If you'd like, I can attach my last script. Why would I write a review of my experience if I wasn't a patient?