Pritchett Eye Care Associates - Sparks
5961 Los Altos Pkwy #101,
Sparks, NV

They deserve zero starts very unprofessional. The doctor was great however they don’t listen to you. I asked for glasses several times and made the appointment for glasses and they tried charging me for contacts. As well they tell you glasses take two weeks. Then when that day came “oh it takes 2 and a half weeks”. Then that day came oh it takes three weeks. They lied several times and when I got the glasses I received no help as well they gave me a broken case for them. No explanation on the warranty or anything. If possible go to Costco they’re fast and good. Also not overly expensive with or without insurance.

The girls at the front desk are very nice and helpful. The doctors and nurses are great. I had to change doctors/offices within the last few years due to insurance and I'm so happy I found Pritchett Eye Care. I've had such a great experience with their sparks office.

I WAS going to be a returning patient here but the “office manager” from the Philippines (don’t know her name) was EXTREMELY rude to me after I called back a second time to ask a simple question. She completely contradicted what the first (VERY NICE) girl said and told me she was the Office Manager so basically what she said goes. When I called the first time, I was told I’d have to be given a call back because the “scheduler” was on hold. First, you can’t help me because you’re not the scheduler and then all of a sudden, you’re the BOSS of everything? Yet, you couldn’t help me schedule an appointment? Seems to me like someone is on a power trip. Not impressed whatsoever. This was all after I filled out a form a week ago to schedule an appointment and was never called to schedule said appointment. Also, their first available is in March 2024 so don’t waste your time calling for anything sooner.