I’ve been going to Puget sound eye care seeing Dr. Curtis Ono for about 3 decades. He is an amazing doctor (as well as a person) and I amalways so excited to see him. I have a rare genetic disorder when it comes to my eyes, so being able to see someone that has a clue on what they’re dealing with is so relieving. I know I am in good hands! Plus, his son recently started at the practice so I am even more confident on being taken care of for another 3 decades! 💕 he has always been extremely patient, kind, a d supptive when it comes to me and my family. Would 100% recommend!
HyoYoung Minna Kim
2 days ago
I'm conflicted about the experience. When in person the care was great. But I have now called three different times to check on the details about my contact lens and I haven't been able to receive a response. It doesn't seem typical but it doesn't feel great.
I had a contact lens fitting appointment today and everything went smoothly. Doctor Alex Ono made the appointment fun and opticians, Kai and Mark were professional and friendly.
An extra shoutout to Mark who conducted the contact lens training session. He was patient, kind and extremely helpful enabling me to get contacts in and out three times on my own. I have a strong blinking reflex so have always been anxious when it comes to contacts but I left the clinic feeling confident and capable!
Jessica Allmendinger
2 years ago
The visit was okay, but it wasn't great. I wouldn't go back with kids. We saw an assistant who didn't give his name, and Dr. Carlson.
Some tips for the staff that may make this better for future patients (especially people with kids). Please introduce yourself when you come in so we know who you are and what your job is. Also, please describe what's going to happen at the appointment before you start so we (and the kids) know what to expect. Lastly, if you have a diagnosis or concern please wait until the end to give it to us so we can fully understand the diagnosis and aren't in the middle of trying to help wrangle a child through an exam.
Katherine Sibbald
2 years ago
I saw Dr. Tran. He was Superbly thorough, explaining concisely every step. My best exam experience. The staff were congenial, my Intake specialist was delightful. Adjacent is Optical Solutions, where phoebe helped me choose frames & explained my insurance coverage/lenses. My only disappointment is that I have to wait 2 weeks for my new spex.
Don't use the online booking. They send a confirmation that your request has been accepted, but then nothing about confirming or denying the appointment.
It's confusing and I went all the way there thinking I had an appointment and … More