They’re so helpful. My contact ripped and fell out of my eye right before my commute home (50 min). I stopped in, showed my prescription and they gave me a replacement to get me through the day with no charge. They were quick, helpful, and attentive!

The staff are super friendly and have great hospitality. Doctor Julia is very efficient and knowledgeable. It was my first visit and first time getting contacts. I was nervous going in however the team made me feel extremely comfortable and supported/taught me how to input my contacts. Will definitely be visiting again!

The girl in the front desk did not help me to order a glass based on prescription. She kept me waiting for a long time and then I had to get out from the pharmacy she did not even stopped me. I would say, The girl in front desk located at 100-23 queens Blvd ; does not know how to handle and balance customer service. Very poor customer service.