Ralph J Falkenstein MD
69 Sand Pit Rd,
Danbury, CT
Bob Blake
1 year ago
They were fantastic. For 40 years they were the go to place. Now sadly they hide behind their voice mail system and any attempts to actually make contact with a human is extremely doubtful. My wife and I spent 5 hours today trying to give them the latest insurance information. Their message to us was unless we give them the latest insurance information they would not see her. It took us five hours to finally find a human answer the phone. We both need work done at this point I doubt their commitment to patients and I doubt their concern for patients. If you like working with a medical practice that hides behind voice mail - this is your best bet.