Rama R. Carson, O.D.
Walmart Vision Center, 4350 Southwest Dr,
Abilene, TX

All of us get our eyes checked here. Most of the time we are in and out. Last time did take a bit longer and seemed to be more people but what do you expect when there's only one optometrist? Still make appointments here when needed.

This place is terrible. Took over 2 hours from my appointment time to be seen. While waiting in the tiny waiting room I got to hear both receptionist on their personal calls while people calling the office were put on hold. When I saw who I assumed was the Dr (since she didn't introduce herself) it was a very rushed and cold visit. My question were answered with grunts and glares more than anything. It took less than 5 mins for the eye exam. So I'm really confused why it took so long to be seen. Then another 15 mins of waiting for a contact fitting. If you're a first time contact user or are bringing your child for their first contact fitting PLEASE TAKE THEM ANYWHERE BUT HERE. There's not even a sink for you to wash your hands before putting in your contacts.

She was kind to me, never had an issue from the two visits I've had. Straight forward, soft spoken, and helpful. However, the wait for a scheduled appointment is quite lengthy. Really long. The staff is also nice and helpful. But, I'd suggest not making patients wait for personal text and calls...not a good look. Overall, I'd go back for now