Rama R. Carson, Optometrist
,
Abilene, TX

Took our 5 year old in today for an exam. Amy was great our daughter was very comfortable with her. With Amy's help she took the eye drops like a champ. Dr. Carson was also very patient with our 5 year old and took the time to make sure … More

Dr. Rama Carson is the *best!*

Dr Carson and Dr Edmond are both great! Their front staff on the other hand is very rude and unwelcoming.

Dr Rama Carson is such a wonderful person, so encouraging, uplifting, Calm and precise. I definitely recommend this optometrist A+++ The new office is on E Ambler

His unprofessional staff cant even schedule an appointment.

I’ve been using Rama for the past 4 years. I went in a month ago and was given contacts, I called today to get some more contacts and her sorry excuse for receptionists proceeded to tell me I haven’t had eye glasses or contacts since July … More

They aight

The entire staff was friendly and courteous. There was a man there constantly checking to see that everyone was where they need to be. Dr.Carson we saw a gentleman was awesome. My son talked his ear off about Lego's and he carried on a conversation while working.

Horrible service. This optometrist does not obide by their hours of operation!! Never using their services again.

Dr. Carson was ok. His staff on the other hand was incredibly rude, unprofessional and childish. They do not know how to handle children. They heavyset woman cared more about what was on her phone than paying attention to the customer who stood patiently for 10 minutes. Which she and her Coworker found funny. Horrible people

We had a wonderful experience with Dr.Carson office! They staff was extremely sweet! Amy went out of her way to help with my 5 year old daughter....Stickers and all! I would highly recommend! They went out of there way.

Dr. Edmond was nice, but his front office staff is EXTREMELY RUDE! To say that their customer service skills are lacking would be an understatement!!! Thank goodness for a couple of young ladies in the back who were very sweet. One girl in front just also happened to be the one who helped my daughter try on contacts. She was so blatantly rude that my 14 year old said she felt very uncomfortable! Hopefully Dr. Carson reads all his reviews!

I went to Dr Carson for my eye problems and he was amazing, he listened to me, answered all my questions and explained what my eye problems were, also gave me a few samples. I would definitely recommend him..

So I called in the 28th of December to make an appointment, the gentleman who answered the phone was rude. Well, I was on hold for awhile when I was finally able to talk to the receptionist. I asked them specifically if they took my brand of insurance, the gentleman said that they did. I thanked him and then on the third I went to my appointment, I filled out the paperwork. Did everything I was supposed to do. I showed them my insurance card and the doctor said, "oh. We don't take that insurance but you can pay out of pocket if you would like." I looked at him and recited what the receptionist told me when I called. He was apologetic but maybe they should train their receptionist a bit better so they are not wasting their patients time. I will not be using Dr. Rama services at all.

Needed some contacts ordered asap, walked in and Monica at the front desk helped me immediately even tho they were very busy. She ordered my contacts and even gave me a trial pair, in and out in 5 mins. Thanks Monica.

The worst customer service I’ve ever experienced in my life. My sister was in major motorcycle cycle accident out of state and needed a new pair of glasses, they would not fax her prescription over for us. This was an emergency and they were not even willing to help. What lousy human beings!! 😡😡😡 …