Ratchford Eye Center
1166 Farmington Ave,
Berlin, CT

I’ve been coming to Ratchford for 8 years and I can’t say enough good things about this place. I’ve even had my husband switch over after he had a bad experience elsewhere. Everyone is always so amazing. Dr Kjellen is wonderful. So personable, friendly and professional. I ask a lot of questions and he’s always willing to not just talk at me but teach me so I understand what he’s saying. I’m also truly thankful that he was able to help a persistent eye problem I had post covid. Not only was he available to talk to me when I called with questions, but I had an appointment where he addressed my issue and it made such a difference. His knowledge is amazing. Highly recommend this place.

When you book an appointment, expect to go in/get called up to 1 hour or more . Constantly over-booking appointments. This needs to stop, this is why I cancel 6-month appointments to an annual visits. Dr. Rathchford is great, but I am not sitting in the lobby for 45+ minutes anymore. Appointments end up being 2+ hours, they need to do better.

Been going here for years. It is right in town. Good parking. Waiting room is large. Upto date equipment. Dr. Ratchford is the best. Caring and listens to your concerns. Great patient and doctor collaboration. I highly recommend.