Retina Associates of South Texas PA
,
Laredo, TX

Great Dr. Excellent care. Professional environment.

Been a patient here for many years. They are going to waste most your time. Prior to COVID, the overall time spent here in the office averaged from 6-8 hours per visit. Thankfully due to Covids distance requirement they couldn’t have 50 people crammed in the office, so the total time per office visit averages about 3 hours per visit now. Sadly, I’ve been noticing the time spent per office visit has been increasing again. Your average appointment goes something like this. - You will make an appointment for about a month out before they can see you. - You show up, check in with the receptionist. Very nice and polite. - Sit down in the waiting room for about 45 min to an hour, the receptionist calls you to the window, you pay your co-pay. She informs you that “they will be right with you.”. - You wait another 30 min to 45min before they bring you to an exam room. Dilate your eyes, ask you questions, check your pressure, do a sight test. - Then you are moved to the second waiting room (if space permits). Where you wait about 10 min before they have you take pictures of your eyes. - Back to the second waiting room 45 min to 1 hour. - Get moved to an actual room and wait for the doctor for 20min. Initiate the song and dance with the doctor. The doctor leaves for 15 - 20 min before returning with your medication. Another 10 min to setup your next appointment. - 4 hours later your are home. Or you can… Drive to the San Antonio office and be in and out of the building in 45 min.