Retina Consultants
43 Woodland St #100, Hartford, CT 06105, United States of America
+1 860-527-9020
http://www.retinact.com/
A. Patil
11 months ago
This was my first time at this practice, and after my referral this practice wanted to see me sooner than later. After setting up an appointment with Dr Nuewirth, they called me to re-schedule as the doctor was busy with Surgery on that day. They set new appointment a day sooner with Dr Ruddat. The lady on the phone also asked me to fill out online form before the appointment day and told it may take 2-3 hours for the whole appointment. I curiously checked their reviews which were mostly negative.
My appointment was at 9AM, and I was asked for my insurance cards etc. Within few minutes I was called in for taking eye pictures. Waited 5 more minutes and a second nurse saw me, checked eye sight, and dilated the eyes. I was asked to wait and within 10 minutes I was called by the doctors assistant to the doctors office. After going over some basic information with her, Dr Ruddat saw me, reviewed the eye scans, and also checked the eyes one more time. He clearly explained what he saw and what needed to be done going forward. He answered my questions as well. I was out of his office by 10AM, within one hour. So overall great visit and definitely recommend the doctor and this practice.
While waiting I observed an elderly woman (patient) was rude to the admin staff for no good reason. Patients need to come prepared and be kind to the staff and let them carry out their job. I usually do not write reviews but felt the need to write and add some positive review for this practice.
Julia Lacroix
11 months ago
The worst doctors office ever. Staff is not kind. They work light robots. Don’t explain what they are doing or why they are doing it. “Open your eyes” then they start putting all kinds of drops with no explanation. Causing pain without worry. And the office management. So rude, no consideration for anyone’s time either
Abigail Thurlow
11 months ago
Expect to make an appointment and then not be seen for at least 2 to 3 hours after that appointment time. I take my elderly grandfather here and no one cares that patients are waiting hours after their appointment times to be seen. Don't come here. This is not a one time occurrence. Staff are also rude.