Retina Group of New York - Nassau County Ophthalmology Center
400 S Oyster Bay Rd #305,
Hicksville, NY

I have some trepidation whenever I walk into a doctor's appointment. However, I must admit that the moment I step into Dr. Maisel's office I am greeted by a warm staff, I am seen by professional and caring medical technicians, and I get treated by Dr. Maisel who is always kind and reassuring.

Total disregard for the patient's time. Nobody came in to update me and I was there for 3 hours. When I finally saw the doctor, I was with him for 5 minutes. I understand there are delays, but a person should be notified of the situation.

Had an insulting experience today. I was welcomed and prepped for Lasic retinopathy by the staff who are Always Great. .10:30 appoint ,half day no pay. Sitting in chair anticipation 20 mins go by Dr will be with you.another 10-15. He is in a conference. Anticipation starting to set in. Nurse asks if I can come back later in afternoon. I missed half day pay. Total disregard. I left them at elevator I,m told he will take me in. Not under diress. Done. Never again