Rialto Optometric Center
1850 N Riverside Ave,
Rialto, CA

Extremely poor customer service from the staff. The actual provider was the only professional individual in that office. I went in as a new patient and the receptionists are not customer oriented at all, their demeanor towards patients is as if they are doing them a favor. I asked if I could have the PD number so I can order my frames online since their office did not have the ones I looked for, and they did not want to. I had previously got this info at another optometry so I know it was possible. Days after I had trouble understanding my prescription and when I called them to help me understand it, the receptionist kept trying to turn me away saying they can not help with online orders which is not what I was asking. I would not recommend this business to anyone I know.

called last week to make an appointment and turns out they never even had me scheduled for an appointment! they really took down all my information for what? wonder what they did with it, really unprofessional and disappointing. i scheduled a specific time for a reason.

Very friendly staff, I have been going to Dr. Peterson for many years, she is always so patient with my children, a good listener too. Thank you Dr. Peterson and your amazing staff. Keep up the excellent work that God has blessed you with! See you soon.