The receptionist who answered the phone was very personable. The optometry assistant was competent and explained everything to me. He did a great job of getting me ready to see the eye doctor. My overall experience was great. The Doctor explained everything to me about my glasses and contacts and asked if I had any questions regarding my exam. It was also a very nice touch that they cleaned the equipment in front of you, so you never had to wonder whether it was cleaned prior to you being there. They also provided mini bottles of water and candy while you waited.

Much to my surprise Dr. Griffin and his staff were no longer there because he retired. Atmosphere is no longer welcoming. Front desk staff are not at all personable. Instead of using my vision insurance they used my health insurance which was a huge issue for me. Had a payment issue on my end and because they were so rude I’m truly not even considering paying the remainder of my balance. Its not much and I’m sure it wouldn’t effect them in any way but I’m Petty. They discussed my financial issue amongst other patients and could careless about my privacy. Told me they wouldn’t give me my prescription until the 5$ were paid, but jokes on them because I already have my prescription the doctor told me it hadn’t changed. 🙄 will be looking for another eye doctor.

Dr. Griffin was professional and personable as usual. I was especially impressed with the level of attention from the staff members Kathy (Cathy) and Tiffany. Tiffany was great! She was patient and helpful and went above and beyond when I needed a second opinion about my choice of frames.