This office doesn't ever answer the phone to schedule an appointment. Very disappointing.

At first glance of the office, I didn't expect much. However, when I entered the office, it was clean and all the people were nice and professional. There was a wait, but today with all the money going to insurance not the doctors, that is to be expected. The exam was quite thorough. I am pleased with the service and the people. Thank you

I paid 200$ for progressive lens and Med-Cal paid for my frame! The frame broke while I was removing the glasses! I contacted Dr Portillo's office and was told that my frame would be replace or that some other arrangement would be made. A week went by and I didn't hear from the office! Several weeks have passed by and I still haven't heard anything from the office! I shouldn't have to call more than twice to have my frame replaced! I did call again and was told that the frame hadn't been delivered to the office yet! I now believe that Dr Portillo has no intentions of placing my frame!