Risk Optometric Associates, PA
4601 Ramsey St,
Fayetteville, NC

My experience was a great experience. The doctor, the tech and associates were all very friendly and knowledgeable. The doctor helped me with all of my recent eye problems and recommended me for some contacts that were way better than what I had. She really cared about the health of my eyes. P.S. I've been going there for 20 years! Means that they are doing something right!!

The doctor and technician were great. I however was asked to pay $176 dollars for my visit and was told they were going to bill my insurance for $189 even though they knew my insurance would only pay $100. This means the office will receive $276 dollars for my contact exam. The male receptionist informed me that the patient off the street without insurance would be asked to pay $169 versus my $276 because that is how my insurance is handled. When asked to explain to me the difference his reply was that I received a comprehensive exam where as the non-insured would receive an intermediate exam. I did not receive any special services at my appointment and can not imagine what the extra $100 plus could have been for. He also advised me that he was better at social studies or history, math was not his strong point. I just feel as if they over charged me for the sake of over billing my insurance company and me the customer. I was a repeat customer and surely did not deserve being charged extra. I do not believe their should be one charge for individuals who are insured and another for those that are not. I would recommend the doctor again and again but, I would advise that you talk financial payment with them prior to being seen and make sure you are not being over charged. I would also recommend that if they give you the same answers they gave me that you not share your insurance information with them because you will suffer financially for being covered.

Risk Optometric took me as a work in new patient due to an eye emergency. The staff welcomed me, made me feel important and like I was the only patient. The Dr. was professional, informative and I felt like he had my best interest in mind. I was treated, they followed up with a phone call and email. Thanks for the great service and professional care. Herman Gentry