Rocky Mountain Family Vision
3609 S Timberline Rd,
Fort Collins, CO

I really liked this place at first. My eye appointment was very quick lasting maybe 30 minutes tops. Unfortunately when I went to pick up my glasses the experience was not a smooth. I waited 30 minutes to get my glasses when the store was not even busy. Another customer came in while I was waiting and was served before me. I'm not sure why it took this long but these are the interactions that cause customers to shop elsewhere. I will most likely not be going back to Rocky mountain vision. I may get my eye exam there but I will not be purchasing glasses from there. It's a shame too because the woman who helped me pick my glasses and the one who got them for me is a very nice person.

Wonderful service, very friendly environment. I've only ever worked with Dr. Abby, but she's fantastic. The people who do the frames and lenses are super sweet. I feel so bad that I can't remember her name, but the young lady with the nose ring is super friendly and helpful. I usually dread going to the optometrist due to an intense eye phobia, but I really like this clinic and will be a customer for as long as they're around.

Love the staff here! I've been to a few different offices in town, but this one stands apart. I have some more advanced problems with my eyes, and the staff has been so kind and knowledgeable. I would like to especially mention Dr. Brown, who took time from his own busy schedule to follow up with me personally when I had questions about my case and treatment. He always took the utmost interest in my case, and after having many lazy or dismissive doctors, I can't recommend him enough for that. The optician was also very helpful, and made picking my glasses and dealing with insurance a breeze.