Terry Scheidt
11 months ago
Dr. Roeske and everyone on his staff are exceptional! Very helpful, thorough, friendly, and knowledgeable. I highly recommend.
Dr. Rieske insisted l did not have cancer on my eyelid. Would not send in a referral for evaluation . A year later, l found out had cancer. He doesn’t listen to his patients. Pick someone else to be your optimalogist.
Christine Sheldon
2 years ago
I had a very frustrating billing experience related to a punctal bilateral plug procedure. Dr. Roeske offered to do the procedure and specifically told me it was covered by my insurance. Based on that information, I agreed to move forward.
It later turned out the procedure was not covered, and I received an unexpected bill. When I contacted the office, they refused to correct the issue and repeatedly directed me to call my insurance. My insurance then told me to contact the provider’s billing office. I have been sent back and forth in circles with no resolution.
Ultimately, I am now stuck paying a bill for a procedure I would not have agreed to if I had been given accurate information. Being misled and then left to deal with the consequences is unacceptable. Patients should be able to trust what they are told by their doctor.