Loved everything about this experience!! I was happy with my previous optical unit but had to switch due to insurance changes at work. I am absolutely delighted with my new choice. I arrived 15 minutes early to make sure I didn’t need to fill out any additional paperwork. They checked me in immediately, took my insurance and ID card information then I sat in the very busy waiting area. I was called back in less than 5 minutes and stepped through all the tests by the technician (Zack?) who was super friendly. When he was done he left me in the optician’s chair where Dr. Noorani came in within 3 minutes or less. Dr. Noorani is awesome. She is extremely personable and very efficient in her exam approach. I got a huge laugh out of receiving the “healthiest eyes I’ve seen today” award. 😂 I don’t have a complex prescription but I’m never sure how it will be received when I don’t order my glasses at the facility. I got zero pushback and got my printed prescription on my way out the door. Everyone I encountered at this practice share some common traits that I really, really like. Everyone seemed well trained, efficient, happy and happy to have me as a customer. It truly was the highlight of my day. THANK YOU!!!

I purchased contacts from Roswell eye clinic and never received them. Initially I wasn’t sure what to expect from the eye clinic’s customer service being a first time customer, but after reaching out to the carrier service with no luck. Yolanda made sure the matter was handled as quickly and professionally as possible. She kept me informed on where they were at in the process and assured me it would be taken care of, and it was.

Phenomenal professionals!! You can never find a better optician than Greg. He is one of a kind and highly competent. Fitting your glasses right is critical and he does that and many more exceptionally well. Would not go to anyone else but him. M.N. Saunders