Megan Elwood

The first pair of glasses I got here came out wrong. I specifically asked for a prescription in only my right eye and both lenses came out prescription, it takes so long to get the glasses that when it comes out wrong it's quite frustrating. Don't recommend something to someone who doesn't need it, then do it anyways when told they don't want it. I tried to get my prescription from them so I could go get new glasses somewhere else and that was a pain in the butt. I'm trying to log into the patient portal but all I get is a 404 message. At this point I will just go somewhere else. It's become too much of a pain to try and get my glasses here or anywhere for that matter. I gave them 2 stars because they are nice and the shop is clean.

Kevin Hodges

Frantic Dad moment; so this morning, I made an urgent appointment for my son (he's 10 years old) at Round Rock Eyes; we were placed on Dr. Quintanilla schedule immediately. What happened: well, after a weekend camping trip that included a fire pit, apparently there was some aluminum shrapnel that seeped out from the fire (maybe from an aluminum can, foil or something similar) and got embedded in his eye. The last couple days he's been in terrible pain; super sensitive to light and missed two days of school After a thorough check and understanding of the issue, Dr. Quintanilla was able to get the participle removed from the eye and made my son feel confident that he'd be okay. I was very impressed with Dr. Quintanilla; in particular, her professionalism, knowledge, and she took the time to explain everything to me in detail and answered all of my questions patiently about my son and his well being. I would highly recommend her to anyone looking for an excellent optometrist in the area. Thank you Dr. Quintanilla!!

tdnrdnification

DONT GO TO ROUND ROCK EYES!!!! They may be nice when doing your eye exam but when it comes to getting your glasses, it's a pain. How are you going to give a time frame of when you're going to get your glasses and then keep extending it because something went wrong on their end. This is completely unacceptable!!