I really don’t know what I keep coming here. Must be because of the pricing. And the Optometrist at this location is exceptional. But this is the 3rd problem we have had with optical. The hours online show they close at 7. The hours at the store show they close at 7. I get here at 6 and they are closed. No one in Sam’s can tell me why optical is closed. Just gives me a gift card for my inconvenience. It’s simple enough to change your hours, especially the hours that are posted in store! I come back the next morning, only one person is working. There are 2 people in line and the ONE employee is sitting with a new customer. I ask if I can pay at customer service (cause I have the contacts pulled already). This is squarely on Sam’s Optical management to leave the store so unattended. This is unacceptable . Side note. I’ve been waiting for 20 mins. And still waiting.

They've been my go-to for quick prescription check ups for years but now they won't answer the phone. Guess I have to take my business elsewhere since I can't even make an appointment.

I visited the Optical Center for the first time today and had a great experience with Dr. DeMasi. I have to say this was one of my best experiences visiting an Optometrist. Check-in was very quick and the entire process was smooth. I definitely recommend Dr. DeMasi!