Sanaga Optical & Eye Care center
2483 Frederick Ave,
Baltimore, MD

This establishment keeps calling and texting me about an appointment for someone who isn't me. They have mistook me for two different people. I called on monday to let them know that I'm not the intended recipient. They claimed that they will remove my number from the patient info within the day. As of writing this, my phone # is still associated with someone I don't know. The kicker is that they seem to operate under more than just one number, which means I have to block every single one that they call me with. Please stop calling me.

This place is unprofessional, I called earlier to see if I need a new appointment… Because I just was there last year. The lady told me to call back because she couldn’t get in the computer…. I called back just now and the doctor answered the phone I let him no I called earlier to see if I need other appointment or can I just come and pick some glasses out it haven’t been a year he hung up the phone. I called back like did you just hang up the phone he started going off and yelling at me like don’t yell you don’t have the right to yell but he the one was yelling so I’m like what? he said we don’t do walk-in I said I had appointment last year he hung up again I call back because I’m so confused he said you are harassing us I’m like what I feel disrespected I really don’t no where this coming from but I’m not surprised by him at all because he say anything out his mouth anyway but I will be making a complaint about him.

The whole crew is rude actually I paid for a prescription for my contacts and they wouldn't give it tome they had the nerve to ask me for an additional $80 which I'm taking him to court because of the fact that I paid $159 for the contact prescription all I asked for was my prescription and they told me I would have to pay an additional $80 that's ridiculous I feel all he's out for is money he really wanted me to get my contacts from there but I didn't want to get them from there so I guess he didn't want to give me my contract prescription I wonder do he know what prescription is