Sanford Southpointe Eye Center & Optical
2400 32nd Ave S,
Fargo, ND

The nurse and the doctor I met at Sanford for my eye exam were extremely professional, respectful, and kind. I was very happy to meet them, and I truly appreciated the way they treated me.

Very pleased with a thorough examination and a wealth of knowledgeable feedback at appointments. Blaine Zieman always provides adequate time for my questions!

I always am always comfortable and respected with my visit at the eye clinic and Zieman as my provider

Normally Jeff B takes care of me like a rock star. He was at the other location today. I am so impressed with how this group works as a total team approach. The service from check in, to prep, to Dr. exam, to glasses selection was a total homerun. You'll love this place!

Dr. Genereaux was wonderful as always, however the wait time was unacceptable. I arrived 10 minutes early to the appointment and I was not seen until 20 minutes after the scheduled time. 30 minute wait with a couple people in the lobby, and an empty frame viewing area. This was the worst experience I've had at Sanford since I moved to Fargo. Really disappointed.

Experience at the eye clinic with Dr Garvis and the team was just awesome to behold. Very listening and patient-oriented. Kudos to the team

The Dr. Was intelligent, thorough and efficient. The office admin is good too. Fast:)

I received Excellent care with Dr. Zieman and the Eye Glass staff when I shopped and purchased my new glasses!

Dr Gervais really took his time with me. I appreciated his answering all of my questions. I’m not looking forward to the bill however.

If you are looking for a fantastic optometrist , Dr. Genereux is an excellent choice! He is extremely knowledgeable and sincerely cares about your eye health! Also, you could not ask for a kinder human!

If there is a lower grade, i would definately mark it. Staff is horrible and wouldn't even share my son's PD with me as if it is something big. The lady said we don't give that out and I said I can walk to any Optical store and they would be more than happy to give it to me or measure it. Attitude is Zero. They were not pleasant to my wife. My 4 year old son felt how rude they were. NEVER AGAIN! Glasses lasted one week before the arm seperated.

Good Experience! The provider and the person at the eyeglass center were knowledgeable, helpful and thorough.

An excellent place to have your eyes throughly examined. Fast,through, efficient, and friendly. That definitely works for me.

Dr. Genereaux is simply the best. I went in for a routine eye exam and he was concerned I may have diabetes. He referred me to another doctor, and it was confirmed that I had diabetes. I feel he saved my life that day, and I will be forever grateful. He explained everything so thoroughly and in a way I could understand in all my follow-up appointments

Dr. Breen was very thorough with my eye exam as this was my first visit. She took time to rule out some possible concerns and shared the test results with me and explained them to be sure I understood. She was focused on my care and was very approachable. I highly recommend her to others.

Dr Zieman is great. The optical staff is another story. I have tried on more than one occasion to deal with the staff for several different reasons. The office is just very disorganized and chaotic. They’ve all been nice enough if you can handle the wait to actually speak to one of them.

This is the best doctor I have met since relocating to Fargo.Dr. Blaine Zieman was so professional and relatable. No air of pride whatsoever. I will recommend him to anyone.He took out time to explain what I needed to know.

Edited: i would save the trouble and get your glasses through Zenni.. I basically had ordered through Zenni when I was had problems with my first pair. Within a couple of days the frames cracked. Very poor quality and i really want to enjoy these glasses that i got from Sanford but cant because I'm scared that it will break well I mean it cracked i mean completely cracked in half when I was just sitting down.. Not planning on going back to Sanford and reorder another pair just so it can do the same thing over again basically waste of my time and gas and also wear and tear on my vehicle. Originally what i first posted: So I went to get an exam someplace else and used my prescription here and ordered glasses got these in September they cracked at the frame and now the arm is broken.. poor quality but definitely cute colors.. Just wish I can flippin see better which i did reorder because under warranty.

I would not recommend this eye clinic location to anyone.They did regular eye check up and told my insurance that they did some operation on my eyes. I had to pay more outside my insurance. DON'T TRY CALLING THEM, THEY WILL KEEP Transferring YOU UNTIL YOU GET TO A VOICE MAIL. What a waste.

Got my prescription wrong. Want me to wait to see the same doctor. I asked to see a different one and told me no. Glasses don’t work for anything 10 feet or further from me. Don’t recommend. The receptionist also has a poor communication. You might be upset that I’m upset but I can hear the attitude in your voice. As a customer service person I shouldn’t be able to hear that.

My doctor was awesome! The front desk tho, leaves a lot to be desired! I am unable to wear a mask, so was not allowed to even LOOK at new frames, was ushered to a room, and the door shut until my appointment, when I was escorted to my exam room. There ARE exemptions, and it was not right, to treat me like a leper, because I am unable to wear a mask!

Be well informed here. They neglected to mention that although I was able to be seen for my 6 month Diabetes Exam I could not get Glasses there with my Insurance. Very frustrating! They should tell you that ahead of time!

Decent glasses collection, expensive pricing even after Insurance. They kept me waiting for 30 Minutes just to pick up my glasses. Sweet words but unprofessional behavior

We love Dr. Zieman and the staff. I am also really impressed with the short wait. I have had appointments scheduled for early and late afternoon and always there is a very short wait. The only thing I would change would be fore a few more options with the glasses selection.

Helpful staff, great selection of glasses at a wide range of prices to fit a budget, and doctors who actually listened to my wife's concerns regarding her contacts. She's very satisfied with her visit here and will continue to go here in the future.

Went in to get glasses for work and took forever to find one tray that actually contained safety glasses, then picked some out. Asked twice if they were covered, was assured they were. Ten minutes after leaving got a call telling me they were not covered and I had to come back again. Given fax number to fax my prescription to them from the place I usually go, was given the wrong fax number. A simple visit has turned into a all day ordeal..will never go back given the choice

Save yourself! Do not use Sanford optical. Was advised by One of their employees to have an eye exam because they didn’t save my 2018 prescription from when I purchased materials in 2018 from sanford... being I was out of contacts I elected to have an exam in order to get more... was then slapped with a 227 dollar bill because my exams weren’t a year apart so my insurance covered 0.. this would all have been avoided if Sanford saved my prescription when I bought materials in 2018.. Sanford cares more about that 227 dollars then retaining me as a client. Also love how Sanford calls 6 months of contacts a year supply so insurance only covers 6 months worth instead of the full year...

-100% STARS!!!! OMG what a nightmare!!! Everything they told me and promised was a lie. The scrach resistant warrantee, seems the scrach is too deep so they won't cover it. When they sold me the …

I purchased my glasses and they were great. I used my warranty to replace my lenses that were scratched. I went to pick up my glasses and they were not correct. I was told by the staff that they were fine and everything checked out as far as the prescription. Again I told them that are not correct. They said they would send them back to the lab. They the called me and stated that the lab "found some inconsistencies" in my lenses. We repeated this process 3 times. It should not have taken 4 times to get my glasses made correctly. Also if a patient is telling the staff that their glasses are not correct, the staff should not insist that they are correct. Also admit that the glasses were made wrong instead of "there are some inconsistencies " in the lenses. I would not recommend getting glasses here.

Filed my insurance incorrectly and apparently charge twice as much as any other optometrist out of pocket. I didn't find out about the misfiling until it was sent to collections, where it has sat for 2 years because I refuse to pay it …

I was going to be less than 5 minutes late, because I went to the wrong clinic on accident, mind you I would have been early if it was actually at that clinic. Well they went to talk to the doctor and she said she would not take me. I find …