Stacy J

One of my favorite very nice glasses was malformed from being placed on a frame stand. Took the glasses somewhere that was not able to fix them and so they sat for a year. I found Shawnee Optix based on customer reviews. The customer service was absolutely wonderful! My glasses were fixed in like 5 minutes. While waiting, I couldn't help but notice the large selection of glasses they offer. I mean who knew Bobbie Brown had a line of glasses (maybe I'm late to the party). Trust you will not be disappointed with the service, care, price, or knowledge this gentleman gives.

Z. Brown

I had been dealing with ear pain from a bad adjustment for a couple years, but the pain became too much to tolerate while I was in the middle of moving in August. They were literally wearing a hole in my ear... Where I got the glasses required an appointment. The other shop I tried (near the purchase location) was dismissive and made the problem worse. :( I called Jon at Shawnee Optix and described the problem. I was at the end of my rope. He said he thought he could help and to stop by the same day. Within 15 minutes or less, my issue was resolved (although it did take about a week to determine that). He leveled my frames back out, put new nosepads on made from a different material, and truly had a sense of how to properly adjust glasses to get the weight off my ear. The man has skills. I have worn glasses since I was a kid and I wish, somehow, he'd been able to do all my adjustments! I no longer live in the area, but if you need a poor adjustment fixed then I would highly recommend stopping by. Jon didn't even charge me; he simply asked that I leave a review. The fact that someone actually cared that I was in pain AND also need to wear these to function meant a lot me. Thank you! :)

KC4evaboy _80

Service was very helpful today. I broke my glasses and it was an easy fix. Wasn’t even in the store 5 minutes. I love the service here, very patient and friendly.