Sheriff & Sheriff
4206 Kemp Blvd B,
Wichita Falls, TX

Prescription wasn't right. Could not get me back in to fix. Waste of time and money for me. Suggest you go elsewhere.

My husband and each had a 2 pm appointment. I was called back first. 1 HOUR later someone came to the room they had put me in and moved me to another room. My husband was long done and waiting in the lobby. So I guess leaving a patient just sitting in a room and forgetting about them is their standard of customer service.

This place is great I’ve never had any issues coming here!

Always friendly and professional in my experience

Dr. Jay is rude and other reviews on BBB describe the exact same thing. Either incorrect prescriptions because he rushes through the exam or if you ask to redo or fine tune the exam, he laughs you off and tells you to leave for wasting his time. Super unprofessional OD

Everyone is very friendly, and service is quick. The problem, however, was that the prescription was entered incorrectly. I ordered my glasses online and when I got them realized something was off. I went back and they quickly found the error in the prescription (9 read as a 4) and issued a new prescription. Because I ordered my glasses online, though, I don't really have a recourse or a way to get the issue fixed quickly. Basically, their error cost me $50. Was going to go next door to get a new pair quickly, but they were busy -- stood around for ten minutes with no one so much as looking at me, and walked out.. I don't have time for that. So yeah, I think I'll go somewhere else next time.

Great doctors with wonderful customer service!

Went in for my appointment at 9:40 and was looking for frames by 10:20 and had both pair of glasses before lunch!