Safe Haven

The front office staff and eye glass technician were very friendly and professional. However, I found Dr. Dzibela with a cold demeanor. She was not very friendly during my visit. She acted in a perfunctory during the examination strictly business. Didn't really take time to get to know me as a patient or really my health history. But the primary reason why I WOULD NOT RECOMMEND THIS OPTOMETRY is due to what seems to be a LACK in sanitation and hygiene standards. This very disconcerting in the age of Covid. I went to the doctor and three days later had to go to Patient First and was promptly told I had PINK EYE. I have never had PINK EYE as an adult. I strongly believe this is due to this office NOT using Lysol or Clorox wipes to wipe down any of the eye equipment between patients. I did not see anyone wiping down anything. I did not even notice any hand sanitizer in the front or in the office over all. I am very disappointed that this company is not taking more care. I will not be going back and urge others to proceed with caution.

A

The staff is nice enough but they nickel and dime you for everything, like watching you put the contacts in or getting new lenses without frames even if you bought frames with them the year before. Insurance won’t cover it because it’s not a typical charge and practically nowhere else has those ridiculous fees. It’s an ok place if you have money to waste

Jacqueline G

Eye Exam and staff were great, but this is the second pair of very expensive glasses that I bought from them where the lens coating started coming off within weeks of having them for one year, and they will not replace the lens. That is ridiculous given the price.