Site for Sore Eyes - Napa
1715-B Trancas St,
Napa, CA

I had just gotten an eye exam by the optometrist in this location. The doctor is eccentric. Overall I left the place feeling uncomfortable and unsatisfied with any interaction I had with any employee. I was able to leave with my prescription but will definitely not be returning.

I needed to get my 7 year olds eyes checked after a school vision test said she had blurry vision. I was very excited to use site for sore eyes as the rest of my family needed eye exams also. I made an appointment for the next day for my daughter. The office then called me the day of the appointment and said their doctor does not see anyone younger than 9 years old. I am confused because the website says all ages. She then said they do not have the right equipment. I explained that my daughter is tall for her age, is over 100% on the growth charts, she can read letters, numbers, shapes and is extremely well behaved for all types of medical visits. She proceeded to tell me they just don’t have the right equipment. I am very disappointed and they will not be receiving the other three of us that needed eye exams and glasses.

I had a very good experience during my visit to Site for Sore Eyes (Napa Valley). They have a great selection of frames and they helped me pick one that complimented my facial structure. After they put the prescription lenses in them, I noticed the height adjustment was a bit off. They insisted they didn't want me walking out of the store unless I was very happy. So, they fixed them for me immediately and even offered me a Starbucks coffee while waiting! Finally, I was quite pleased with the quality of service, workmanship and the frames were very comfortable. They must have also looked good because I received some nice compliments. Will definitely be going back for my next pair.