Site For Sore Eyes - Roseville
1095 Roseville Square, Roseville, CA 95678, United States of America
+1 916-782-9985
https://siteforsoreeyes.com/roseville
Janine Bowen
11 months ago
If you need glasses or contacts, I cannot recommend Site For Sore Eyes in Roseville more. The new owner, Oliver, has been working there for over 10 years and loved it so much, he bought the store. He has helped resolve frame issues for me, happily adjusts glasses, and goes above & beyond to make sure his clients are taken care of. (In the Trader Joe's parking lot)
Bill Davis
11 months ago
Let's talk about customer service now. Back in early October 2022, my wife and I went to Oliver to get our new yearly prescriptions filled. We have been going to Site For Sore Eyes, Roseville since before Oliver came to work there over 10 years ago.
We ordered our new glasses as usual. Oliver reminded us that there was a great promotion going on to give a significant discount on the second set of glasses ordered. We had every intention to return to take advantage of that discount before the time expired.
Unfortunately, I had some medical issues arise and five months later I am now walking without the aid of a cane( first 2 months in a wheel chair, then walker and so on). My wife got her glasses when Oliver called but I could not go with her. She told Oliver about my issues and told him I would return as soon as I could walk again.
Today, I called Oliver to make an appointment to go order my second set of glasses and to have him adjust my existing ones (I had knocked them out of alignment). To my surprise, Oliver advised me that he had already ordered/received the glass discs specific to my glasses frame. They had been there waiting for me in his store for several weeks.
Yes, that is what I said; he ordered my second set because he did not want me to miss out on the over $200 savings. And yes, he used his own money to make it happen. Talk about the ultimate in customer service. Oliver, you are the best and I thank you dearly!!!!
Denise Tall Chief
11 months ago
I have always had a great experience at Site for Soar Eyes.
The office in Cupertino is wonderful, so many glass's to choose from and the staff is very supportive of their Customers.
The office in Roseville is very clean and organized, again the selection of frames are amazing, and the owner Oliver Saunders has always made sure I was making the right choice for the type of frame for my face.
When I leave the office it's with a happy face.